[Frequently Asked Questions — Personified Collectibles LLC] Effective Date: May 2025

Frequently Asked Questions

Honest answers to the most common questions from collectors, consignors, and first-time buyers.

Are your items authentic?

es. Each eligible item comes with a serialized Certificate of Authenticity (COA) issued by Personified Collectibles LLC, signed by Rev. Nicholas King, Vault Curator & Founder. COAs are supported by internal provenance research and can be verified online. For full details, visit: https://personifiedcollectibles.com/coa-terms/

How do you verify authenticity?

Every item is researched using production records, provenance chains, studio markings, past auctions, and expert review. When items are acquired with limited or no formal documentation, we apply clearly defined disclosure labels to ensure transparency, never to inflate value. Every qualifying item includes a signed Certificate of Authenticity (COA). Each COA represents our expert opinion on the item’s authenticity at the time of issuance. It does not constitute a guarantee of future value and does not preclude the possibility of third-party disputes regarding authenticity.

What if I need to return something?

All sales are final. Due to the nature of rare collectibles, we do not accept returns, refunds, or exchanges unless a material misrepresentation has occurred. Additionally, all items sold ‘as-is’ or marked as final sale are not eligible for return. Exceptions are reviewed if there is a significant issue with your purchase upon receipt, on a case-by-case basis, and must be submitted within 48 hours of delivery. Please contact us immediately so we can review and assist you. See full Terms of Sale: https://personifiedcollectibles.com/terms-of-sale/

Can I consign items with Personified Collectibles?

Yes! We regularly consign props, wardrobe, signed memorabilia, rare books, and historic artifacts. We are currently open to select consignment opportunities. Please contact us with a detailed description and photos of your item, and we will respond if the item meets our current curation criteria. For more information on our consignment process and terms, please visit our Consign With Us page.

What types of items do you sell?

We specialize in screen-used props, wardrobe, signed celebrity items, music memorabilia, and rare collectibles. All items are curated and documented for the collector community.

How is item condition and grading assessed?

Each item’s condition is carefully evaluated and described in the product listing. We use standardized grading criteria to provide accurate and consistent assessments.

What forms of payment do you accept?

All transactions are processed securely through eBay, PayPal, or verified direct channels. We do not store or process any credit card or banking data on our website. All transactions are encrypted to protect your personal information. Bank wire transfers can be arranged for high-value items upon request.

How do you ship items and how soon?

Most items ship within 3–5 business days via insured, and/or trackable shipping services. Buyers will receive a tracking number via email once their order is processed. Larger or delicate items may require additional handling time.

Do you ship internationally?

Yes, we ship worldwide. All international orders include tracking, insurance, and careful customs preparation. Buyers are responsible for any import duties or taxes charged by their country. While we ensure proper customs documentation and tracking for international shipments, we are not responsible for delays or issues caused by customs authorities in the destination country.

Can I request additional photos or documentation before purchasing?

Absolutely. We want you to feel confident in your purchase. Just send us a message and we’ll be happy to provide additional angles, item specifics, or relevant documentation whenever possible. Please contact us before purchase to arrange additional previews.

Where do your items come from?

Our inventory is sourced from trusted industry contacts, studio liquidations, private collectors, estate representatives, and verified auction archives. We conduct research on every piece and disclose provenance honestly — whether full or partial.

What do terms like “Believed to be” or “Production-style” mean?

These descriptors indicate professional classification in cases where direct documentation may be limited. They reflect informed opinion based on available evidence but do not guarantee absolute provenance. For more on classification terms and limitations, see our COA Authenticity page: https://personifiedcollectibles.com/coa-authenticity/

Do you guarantee authenticity for life?

Yes. We stand behind the authenticity of every item we sell. Each Personified Collectibles COA guarantees the item’s described authenticity for the lifetime of the original purchaser, subject to the terms outlined in our COA & Trust Policy.

How do I verify my Certificate of Authenticity (COA)?

Every COA issued by Personified Collectibles is permanently recorded in our secure internal database. To verify your certificate, simply visit our COA Verification Page and enter your COA number. Verification typically takes 2–4 business days and confirms the COA’s authenticity, registration, and standing. You can also contact us directly if you require additional confirmation or assistance.

Do you accept offers or negotiate prices?

We price items competitively based on market analysis and rarity. While many prices are firm, we may entertain reasonable offers on select items. Feel free to inquire if you are interested in a piece.

Do you offer layaway, payment plans or deposits?

In certain cases, we can offer short-term layaway plans for select high-value items. Please inquire prior to purchase if you’d like to discuss a potential payment arrangement.

What’s included with my purchase?

Every qualifying item ships with a signed Certificate of Authenticity (COA). Most packages include tracking, insurance, and careful packaging to ensure safe delivery. In rare cases of high-value or fragile items, we may reach out to coordinate shipping directly.

Do you collect buyers personal data?

For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy page.

Who is Rev. Nicholas King?

Rev. Nicholas King is the Vault Curator and Founder of Personified Collectibles LLC. His background spans over a decade in collectibles, cultural preservation, and artifact authentication. You can learn more about him here: https://personifiedcollectibles.com/about/

I’m not ready to buy. Can I stay updated?

Yes! You can follow our eBay store or join our mailing list for early access to new listings and behind-the-scenes updates. We only send quality announcements — no spam. Newsletter signup coming soon.

Still have questions?

Please reach out through our contact form or refer to the policy pages linked above for more detail. We are happy to assist.

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